Include your name, phone number, date of birth, and the email address where you'd like us to send unlocking directions. Please send documentation to or fax to 77. Deployed Military PersonnelĬonsistent with this Device Unlock Policy, Cricket will unlock one (1) device for active and deployed military personnel who are unable to meet the six (6) month service requirement, provided that all other unlock requirements are met and Cricket is provided with acceptable deployment verification. To request a Cricket Mobile Device unlock, please call or chat with a Cricket Support Advocate, or visit your local Cricket Store. Non-Cricket customers, please call Customer Support at 1-800-CRICKET (1-80).
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Some Android phones must be unlocked using the m圜ricket app.
If you're an active Cricket customer and believe you meet the eligibility requirements listed above, sign in to My Account to unlock your phone.